If your product issue isn't resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your additional options. Then, at the bottom, under Related settings, select Devices and printers. Select Devices and printers on the right. Select Printer Properties from the pop-up menu. If the Control Panel is in the Large icons or Small icons view, select Devices and Printers. If the Control Panel is in the Category view, select View devices and printers under Hardware and Sound. Press the Windows key on the keyboard and the letter X at the same time. Select Printer Properties from the pop-up menu or right-click the printer driver icon and select Properties from the pop-up menu.
Select Start on the Windows task bar, and then select Devices and Printers. In the control panel, you can see the option of printer and devices. If the Control Panel is in the Classic view, double click Printers. Go to the start menu at the ultimate left corner of the page. If the Control Panel is in the Category view, select Printer under Hardware and Sound. Print a Self Test/Device Configuration page in Windows Use the following information to print a Self Test/Device Configuration page in Windows. C:WindowsSystem32spoolPRINTERS Delete all the files in that folder. Press Windows key + R Copy and paste this in the the run box and hit enter. Select Start on the Windows task bar, and then select Control Panel. Press Windows key + R Type Services.msc and hit enter Look for Print Spooler service Stop the service Once done proceed with these steps. Right-click on the corresponding printer driver icon. Select Start on the Windows task bar, and then select Printers and Faxes. The test page will vary depending on which version of Windows you're running.įind your version of Windows below and go to that section to follow the steps Here's how to print a test page using a Mac ®. These instructions are for a Windows computer.
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